Sunday to Thursday, from 8:00 AM to 4:30 PM.
- Calling the toll-free number: 080022155
- Calling 06 5831188 Ext. 129 or 077 7666413
- Email: complaints@vitasjordan.com
- Website: www.vitasjordan.com
- Social media channels: Vitas Jordan
- Visiting any branch and completing the designated complaint form available at the reception desk. Once completed, the form should be submitted to the Branch Manager. Customers are advised to keep the complaint form number for reference. A member of the Complaints Unit will contact the customer regarding the submitted complaint.
You can contact us through the following phone numbers: 065831188 ext. 137, 157
Additionally, you can reach us at the following numbers: 0778455386, 0775708877, 0775400681.
You can also send an email to customerservice@vitasjordan.com
You can also send an email to customerservice@vitasjordan.com
You can pay your monthly loan installments through any Vitas Jordan branch across the Kingdom, any branch of Housing Bank for Trade and Finance or Cairo Amman Bank, via eFAWATEERcom, Alawneh Exchange branches throughout Jordan, or by bank cheques submitted for collection.
Individual Loans:
- Business Development Loan
- Agricultural Loan
- Education Loan
- Home Improvement Loan
Business Loans:
- Commercial Invoice Financing
- Factoring Of Accounts Receivable Loans
- Fixed Assets Loans
- Working Capital Loans
In order to be eligible for a loan, the following requirements must be met:
-The customer must be between 18 and 62 years old.-The project should be at least one year old.
-The location of the project or the borrower's residence must be in the same governorate where the loan application is submitted through Vitas Jordan branches.
-The customer must demonstrate the ability to repay and commit to paying installments on time.
-A financially capable guarantor must be provided to cover the borrower's monthly payments.
-The project must be legal, registered with the Ministry of Trade and Industry, and licensed.
The guarantor must be employed in either the public or private sector, and their salary must be registered with and subject to Social Security contributions.
Vitas Jordan offers a variety of individual and business loan products, with financing amounts starting from JOD 1,000 and reaching up to JOD 70,000, depending on the loan type and eligibility criteria.
