FAQ’s

Identification documents required to start processing an individual loan application:

1- A copy of the customer's and the sponsor's ID cards, or a valid passport

2- Lease contract or house ownership certificate

3- Salary certificate

4- A copy of the family book for the client and the sponsor

5- Account statements for the client and the sponsor

6- Social Security statement

The supporting documents required to start processing the commercial loan application:

1- The supporting documents of the project, such as the lease or ownership contract, the commercial register, and the professions license

2- Account statements of the client and/or the sponsor

3- Project financial statements

 

4- Proof of other sources of income for the client and/or the sponsor

It depends on the terms, conditions, and general instructions of the company

Yes, the customer can repay the remaining amount and the full outstanding balance with an early closure fee and the cancellation of the remaining interest on the loan until the date of repayment.

You can contact us through the following phone numbers: 065831188 ext. 137, 157, 129.

Vitas Jordan branches are available in most major provinces of the Kingdom, including Amman, Zarqa, Irbid, Karak, Jerash, Madaba, and Aqaba. For more information about the locations of Vitas Jordan branches, please visit the following link: https://vitasjordan.com/en/branch

Yes

Yes, the loan disbursement process is free of charge.

No, Vitas Jordan's loans do not comply with the provisions of Islamic law.

No, it is not possible to apply for two loans simultaneously.

The loan approval process typically takes 2 business days from the date of completing the document submission

Loan payments can be made through monthly installments or by bank checks for collection.

You can make loan payments at any Vitas branch, through your invoices, Orange wallet, exchange offices, or through the authorized banks affiliated with Vitas Jordan, such as Housing Bank and Cairo Amman Bank.

The loan fees depend on the type of loan, the loan amount, and the repayment duration.

You can choose one of the following options to apply for a loan:

1- Through the website: https://vitasjordan.com/en/site/apply

2- Contacting one of Vitas Jordan branches: https://vitasjordan.com/en/branch

3- Calling our customer service center at the following numbers: 0775708877, 0778455386, 0775400681, where our dedicated team will assist you, and guide you through the loan application requirements.

Individual Loans:

• Business Development Loan
• Medical Loan 
• Agricultural Loan
• Education Loan
• Home Improvement Loan
•  

Business Loans:

• Commercial Invoice Financing
• Factoring Of Accounts Receivable Loans
  
• Fixed Assets Loans 
• Working Capital Loans
•  

Revolving Loans

In order to be eligible for a loan, the following requirements must be met:

-The customer must be between 18 and 62 years old.
-The project should be at least one year old.
-The location of the project or the borrower's residence must be in the same governorate where the loan application is submitted through Vitas Jordan branches.
-The customer must demonstrate the ability to repay and commit to paying installments on time.
-A financially capable guarantor must be provided to cover the borrower's monthly payments.
-The project must be legal, registered with the Ministry of Trade and Industry, and licensed.
-For a home improvement loan, if the borrower is a government employee, they must be the owner of the residence and provide the company with a proof of ownership certificate.

- Employee in the public sector.

- Owner/proprietor of a project that meets the terms and conditions.

Vitas Jordan provides various types of personal and commercial loans ranging from a minimum of 1,500 JD to a maximum of 110,000 JD, based on the credit decision. The repayment period can range from 1 month to 48 months. The loan amount and repayment duration depend on the purpose and objective of the loan, the type of loan requested, the client's creditworthiness, financial status, repayment capacity, and the nature of the project. Loan approval is subject to the credit committee's decision.